Person Accounts in Salesforce are a special type of record that represents an individual person rather than a business entity. Person Accounts combine both the functionality of the standard Account and Contact objects in Salesforce, allowing businesses to manage and track information about individual customers in a single, unified record.
Person Accounts are typically used in industries where the customer is an individual rather than a business, such as healthcare, financial services, and retail. They are especially useful for businesses that deal with high-volume, low-dollar transactions or have a large customer base of individuals.
Person Accounts in Salesforce have a unique set of fields that allow businesses to capture and store information about an individual customer, such as contact information, demographics, and purchasing behavior. They can also be associated with other objects in Salesforce, such as Cases, Opportunities, and Campaigns, to gain a complete view of the customer's history and needs.
Overall, Person Accounts in Salesforce provide businesses with a powerful tool to manage and track information about individual customers in a centralized, organized way. By using Person Accounts in Salesforce, businesses can improve their customer service, increase their sales and marketing effectiveness, and build stronger customer relationships.
Introduction
A Person Account is a type of Account in Salesforce that doesn’t have related Contacts. They behave very similarly to Accounts but they represent an individual rather than a company. Salesforce Person Accounts are a hybrid of the Account and Contact objects, blending their characteristics into one.
Fields
FirstName
LastName
IsPesonAccount
Languages_pc
Level_pc
PersonAssistantName
PersonAssistantPhone
PersonBirthdate
PersonContactId
PersonDepartment
PersonEmail
PersonEmailBouncedDate
PersonEmailBouncedReason
PersonHomePhone
PersonLastCURequestDate
PersonLastCUUpdateDate
PersonLeadSource
PersonMailingCity
PersonMailingCountry
PersonMailingPostalCode
PersonMailingState
PersonMailingStreet
PersonMobilePhone
PersonOtherCity
PersonOtherCountry
PersonOtherPhone
PersonOtherPostalCode
PersonOtherState
PersonOtherStreet
PersonTitle
RecordTypeId
Salutation
Mastered by 77 users.