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Flows and Triggers are two powerful automation tools in Salesforce, and each has its own strengths and limitations. However, there are several reasons why you may want to prefer flows over triggers in Salesforce:

  1. Ease of Use: Flows are easier to create and maintain than triggers. Flows are built using a drag-and-drop interface and do not require any coding skills, while triggers are written in Apex code and require a developer's expertise.

  2. Flexibility: Flows can be used to automate a wide range of processes, including creating records, updating records, sending email notifications, and more. Flows can also be launched from a variety of sources, such as record changes, platform events, or custom buttons. Triggers, on the other hand, are primarily used to respond to changes to records.

  3. Reusability: Flows can be reused across multiple objects and processes, making them more efficient and easier to maintain. Triggers, on the other hand, are tied to a specific object and can only be reused by copying the code and modifying it for another object.

  4. Debugging: Flows have built-in debugging tools that make it easier to troubleshoot issues and identify errors. Triggers, on the other hand, require more manual testing and debugging.

  5. Governance: Flows can be more easily managed and governed by Salesforce administrators, as they are created and maintained within the Salesforce platform itself. Triggers, on the other hand, require more expertise and can be more difficult to manage and govern.

In summary, while triggers are still a powerful tool in Salesforce, flows offer several advantages in terms of ease of use, flexibility, reusability, debugging, and governance. Therefore, if the automation process can be achieved with flows, it is generally preferable to use flows over triggers.

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