Lesson: 46 | Dependent Picklists

User Story

User Story

As a Salesforce user,
I want a Screen Flow with dependent picklists to collect information about a customer's issue,
So that I can accurately log the issue and create a corresponding Case record.

Acceptance Criteria:

Controlling Picklist for Issue Type:
- The first screen of the flow should display a controlling picklist with the following options for Issue Type:
  - Billing
  - Technical
  - General
Dependent Picklist for Sub-Issue:
- Based on the selected Issue Type, dynamically display a dependent picklist for Sub-Issue with appropriate options:
  - Billing:
    - Invoice Error
    - Payment Issue
  - Technical:
    - Login Issue
    - System Error
  - General:
    - Inquiry
    - Feedback